Lee R. Lambert, PMP, CEO
2009 PMI Fellow
PMI's Prof Development Provider of the Year (2007)
PMI's Distinguished Contribution Award (1995)

Stakeholder Management Blended Learning
including weekly webinars with Lee Lambert
16 PDUs


Online Blended Learning is Here!



This unique approach to distance learning is a wonderful blend of online self-paced study, live webinar-based instruction and hands-on exercises. Our Instructor Led Online Blended Learning course combines scheduled face-to-face learning webinars, with individual material study. Lee will lead groups of learners (cohorts) through the course and host weekly webinars to discuss the current self-study topics. All scheduled live webinars are conducted on Saturday mornings during the 6 week session, but are recorded and can be accessed anytime if Saturday mornings do not work for you. Otherwise, all other learning is self-paced and self-directed.

This workshop is divided into 4 modules, with each module providing a 1.5 hour live webinar. In addition, there will be a one-hour webinar to kick off the entire workshop and a one-hour webinar to conclude the workshop. All webinars will be conducted on consecutive Saturdays at 8:00am throughout the session. ALL live webinars are recorded in their entirety and available immediately following the live webinar, so the dates/times that you watch the webinar can be determined by you. Each of the 4 sections will also require at least one hour of self study prior to each webinar. Throughout the workshop, there are 10 total exercises to be completed by the students, time for each exercise varies from 10 minutes to 30 minutes, but total time for all exercises is 4 hours.

Upon completion of this course, students will be required to pass a “Knowledge Assessment” based on the material. Once understanding of the material is proven, 16 PDUs will be awarded.

Abstract:

This Blended Learning course will prove to those attending why the PMBOK®, the world standard for project management, has added its first new Knowledge Area in many years (Project Stakeholder Management). This new Knowledge Area process documents how to analyze the current and desired levels of stakeholder engagement and highlights the fact that levels of stakeholder engagement may change according to the project situation and timeframe. In addition to the levels of stakeholder engagement, this new process also identifies the interrelations between stakeholders, including a process that ensures comprehensive identification and listing of new stakeholders, reassessment of current stakeholders and removal of stakeholders no longer involved in the project. The above information was taken from "Comparing PMBOK® Guide 4th Edition, PMBOK® Guide 5th Edition, and ISO21500" by STS Sauter Training & Simulation, S.A.
http://www.sts.ch/documents/english/Doc_7037E_Comparing_PMBOK_and_ISO_v1-1.pdf

This Blended Learning workshop will hit on all of these new hot buttons! The project execution environment is a communication mine field and for projects to be successful all participants must learn to weave their way through the myriad challenges posed by dozens of project stakeholders. Stakeholders come in all shapes and sizes. Some are obvious and easily recognized, others are not! This course will teach project professionals how to identify all of the stakeholders, classify them according to the respective stakes and, most importantly, prepare a tailored project communication plan that provides timely and focused project information to the appropriate stakeholders. This new approach will lead to significant improvements in stakeholder communications and result in needed improvement in managing stakeholder expectations.

“STAKEHOLDER MANAGEMENT”
Instructor Led Online Blended Learning Agenda


**all times are in EDT**
START DATE: SATURDAY, JANUARY 17, 8:00am – 9:00am EDT INTRODUCTORY WEBINAR
**If you cannot attend the live webinars, a recording will be available immediately following the live webinar, for you to download and watch at your leisure **

MODULE ONE: STAKEHOLDER IDENTIFICATION AND CLASSIFICATION
Self Study, January 17 - January 23 ; Webinar, January 24, 8:00am - 9:30am EDT



In Module One, we will carefully look at the various types of Stakeholders that project managers must contend with. Each of the Stakeholder types identified may well have very different interests in the project or potential impacts/influence on how the project is ultimately conducted. A variety of tools and techniques useful in identifying and categorizing the various Stakeholder types will be examined and “weighted” based on a Power/Influence/Impact/Interest grids. These grids can be used to provide a framework for developing a comprehensive communication plan based on the specific Stakeholder type. Additionally, expert judgment and Profile Analysis based on prior experience may be utilized to provide more Stakeholder information in the preparation of a Stakeholder Register.

MODULE TWO: PLANNING FOR STAKEHOLDER MANAGEMENT
Self Study, January 24 - January 30; Webinar, January 31, 8:00am - 9:30am EDT


Once Stakeholders have been identified and categorized, the Project Manager must then develop strategies to effectively engage Stakeholder throughout the project life cycle. This Stakeholder Management Plan will be based upon the results of the efforts covered in Module One and will provide a clear and actionable plan for interacting with project stakeholders to support the project’s objectives/interests. This Module will examine the tools and techniques that can be used to assure a realistic, achievable Stakeholder Management Plan is created. This Plan allows the Project Manager to develop ways of effectively engaging Stakeholders in the project and to be confident that Stakeholder expectations are being addressed and satisfied.


MODULE THREE: MANAGING STAKEHOLDER ENGAGEMENT
Self Study, January 31 - February 6; Webinar, February 7, 8:00am - 9:30am EDT


Module Three will look at a variety of approaches to communicating and working more effectively with the various Stakeholders to meet their needs/expectations. Proactive utilization of the communication processes will foster appropriate Stakeholder engagement and information exchange during the project life cycle. The intent of implementing these communication methods will be to minimize Stakeholder resistance and expand their support thus increasing the probability of project success. Critical tools and techniques that will aid project managers in this regard will be examined, including a variety of communication methods, strengthening interpersonal and management skills. The use of a Stakeholder Engagement Diagram and/or a Stakeholder Interface Network will be illustrated.


MODULE FOUR: STAKEHOLDER ENGAGEMENT MONITORING/CONTROLLING
Self Study, February 7 - February 13; Webinar, February 14, 8:00am - 9:30am EDT


Module Four will focus on the benefits of rigorous use of the outputs of the Modules 2, 3, 4 and will identify methods and processes for effectively monitoring of all Project Stakeholder relationships. Control will be executed as necessary when the monitoring effort indicates that Stakeholder strategies and plans may need to be adjusted in order to maintain or increase the effectiveness or efficiency of Stakeholder engagement activities as the project evolves and/or the environment changes. Tools and techniques that will be useful in this function will be thoroughly examined. The records of actions taken during this Monitoring/Control effort will become significant inputs into the Lessons Learned documentation.


END DATE: SATURDAY February 21, 8:00am – 9:00am EDT CONCLUDING WEBINAR

FINAL KNOWLEDGE ASSESSMENT MUST BE COMPLETED/PASSED BY MARCH 7


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Full Workshop Schedule